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I happened to have a problem in regards to my free play and comps one day. I went to the Players Booth, and the nicely told me my issue was beyond their control. But they didn't just leave me hanging with no further suggestions. They encouraged me to go to the high...
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4.5
#1121118
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I am a elite card holder at twin river..i was in vip on 10 -7- 2017 and got into and disagreement with a bar tender about her customer service. She lied and got me kicked out of the casino for a month..i dont know how this is possible as everyone knows me there that i...
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1.0
#1112369
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I got 152 free spins on the fire cracker game at 30cents, it only gave me $13 and some cents. Ridiculous, i have never seen the payouts this bad, even alot of the other games dont give much on the payouts. Been going there for years and now each time i get less and...
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Anonymous
Anonymous

I don't understand,the problem here. Of course, you didn't win big. You were only playing 30 cents. How do you expect to win big with a 30 cent bet. You are, probably, one ...

#1098962
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Twin River Casino - No payouts and dirty

Twin River Casino
#1101055
1.0
Details
Well, first of all it's very dirty when I play slots they are all digusting. And second of all there's no huge jackpot there I barely see anyone win. How do you bet two dollars and pats u sixty cents . Worst casino ever
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Twin River Casino - I love twin river but they kick me out for little incident

Twin River Casino
#1098868
I use to hang here but i got caught by security for picking up a 30 cent ticket they said to me theres no scipping ticket r wat they believe so i imagine if i accident walk out from the bathroom with my pants down wat they going do to me lock me up
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Twin River Casino - Wtf?????

Twin River Casino
#1083723
1.0
Details
Joe from securty was awesome...y was i put out for going to da bathroom?
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Twin River Casino - Degrading

Twin River Casino
#1066107
Playing let it ride. Been for many years. Last night after 2 hours pittboss approached me claiming i was over paid 20$ on a hand of 2 pair... I never had a 2 pair. I asked him to show me video as he claimed he seen it with his own to eyes! The whole table was in uproar! This place has become *** ridiculous!
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It has been a whole month since this happened and i am still in a lot of pain and don"t know where to turn to ask for advice I have made several attempts to discuss this via telephone calls to Twin Rivers and all they do is give me the runaround Just doesn"t seem fair...
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1.0
#1097137
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People are not coming to Twin Rivers anymore because you DO not pay out. You need to adjust these machines. Also I had a gift for a suitcase and you said 12-8. I waited in line from 12:30 to 2 and you did not have the suitcase. WHY do you advertise if you don't have...
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#1093972
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Wanted to let you know i just called Security for an update on my situation, they didn"t even ask my name and knew nothing nor cared all the security guy kept saying was ok ok . How can a business be so heartless towards their patrons???????????????????? I am laid up...
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Anonymous
Anonymous

You still have time. GO IMMEDIATELY to the state police barracks and fill out a real report. Do not under any circumstances trust twin river, the management and especially the...

Anonymous
Smitty

Personal injury ... hmmm.Every last square millimeter of a casino is under surveillance and video recording at all times.Find a good personal injury attorney (not a TV ambulan...

1.0
I didn't like
  • Treatment by staff and security
#1089143
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I fell in a dirt hole this past monday that was beside the sidewalk resulting in serious lacerations and a fractured ankle which will lay me up for 5 to 6 weeks, and the emts came to help me {who were very nice} stop the bleeding and wanted to take me to the hospital...
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I didn't like
  • Treatment by personal toward disabilities
  • Staff is uncooperative in addressing injuries
#1088785
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I am writing a review because of mine and my husbands experience on Wednesday August 9th. I preregistered for both of us for the promotion of copper titanium cookware set for the weeks of August 9,16,,24 and 30th. We were there at just before 5:00 on Wednesday August...
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1.1
I didn't like
  • Way we were treated
#1086049
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I've been going to twin river for years. I've watched this place go from a beautiful, fun casino, to an absolute cesspool. First off there's no security at the door. People are allowed to bring their own alcohol, and who knows what else, right through the door with...
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1.0
#1076638
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I tried to withdraw $1200 from the ATM at twin river casino, I didn't get the money but was charged the $1200 plus a 5.00 fee. At no given time did anybody whatsoever at twin river try to assist me in any way shape or form . It took me to contact chanel 12 news to get...
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1.0
#1075395
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